Dear global users of .top domain names:

Hello!

Since the .top domain was launched in 2014, we have always adhered to the concept of "security, trustworthiness, innovation, and openness" and have been committed to building .top domain into a high-quality, international, and dynamic top-level domain name. We are well aware that an excellent gTLD is not only an important part of the Internet infrastructure, but also a carrier of user trust and brand value. To this goal, we have invested a lot of resources and efforts, from technology upgrades to service optimization, from policy improvement to ecological construction, striving to provide global users with a stable, efficient, and fair domain name registration and use environment.

However, with the rapid development and widespread use of .top domain names, we have also noticed that a small number of criminals have attempted to use domain names for abuse, including like online fraud, malware dissemination, spam sending, etc. These behaviors not only damage the rights and interests of the majority of users, but also affect the overall reputation of .top domain names. Withal, the .top domain name registry has always adopted a "zero tolerance" attitude and established an efficient and transparent abuse handling mechanism to ensure the healthy development of the domain name ecosystem.

In order to effectively maintain the healthy ecology of .top domain names and protect the legitimate rights of all users, we have established a multi-level and efficient mechanism for handling abused domain names. The measures are as follows:

1. Report via Webforms:

(1) Chinese version: https://www.nic.top/cn/Complaintsnew.asp

(2) English version: https://www.nic.top/en/Complaintsnew.asp

2. Report via public email: Send email to abuse@nic.top

3. Discover abused domain names through our self-developed abuse monitoring system and assign dedicated personnel to verify and handle them.

4. Strengthen cooperation with our partners, report abuse to registrars on a weekly basis, and require registrars to strengthen supervision and management

5. Enhance international cooperation and participate in various activities of international anti-abuse organizations, such as joining the APAC TN network and signing mutual trust agreements with CSC, PWC, and TWNIC .etc.

For future, the .top registry will continue to increase its investment in technology, optimize the abuse monitoring algorithm, and improve processing efficiency. The growth of the .top domain name is bound with all the support and trust of every user. We will always take the users' value as core, adhere to an open, transparent and responsible attitude, continue to improve service quality, and contribute to the prosperity and security of the global Internet.

If you find any abuse actions of .top domain name, please report it through the above channels and we will serve you wholeheartedly.

.top registry

2025.04.30